BedJet 4-Year Extended Warranty FAQ
Our comprehensive bumper-to-bumper BedJet owner's warranty protects new and refurbished BedJet units purchased from an authorized BedJet retail site.
The Warranty covers your BedJet unit itself as well as all accessory parts included in the box (remote, hose, mattress paddle, extender clips, etc.). A standard 2-Year Warranty is included with your purchase. Purchase a 4-Year Extended Warranty to double your length of coverage to four years!
Q: Is my BedJet eligible for an Extended Warranty add-on?
A: Units older than one year are not eligible for an Extended Warranty add-on. Units must be purchased from an authorized retail site and warranty is applicable to first owner only. Please contact us for more information or to verify your purchase eligibility.
Q: When does Warranty coverage begin?
A: Warranty coverage starts on the day your BedJet is delivered.
Q: What if I break a part? What if my dog eats the remote control?
A: No worries, we got you covered! Within your applicable Warranty period we will replace anything required to keep your BedJet running smoothly at absolutely no cost to you. This includes shipping (US only), whether the issue is your fault or ours. Outside of your Warranty period we do offer low cost replacement parts. Please contact us for assistance.
Q: What if I bought my BedJet from another website?
A: The BedJet standard 2-Year Warranty and 4-Year Extended Warranty apply only to orders placed through authorized retail sites, and applies to first owner only. Please contact us for assistance in verifying your purchase.
Q: What is the difference between the $99 Extended Warranty and the $198 Extended Warranty?
A: The $99 4-Year Extended Warranty covers a single BedJet for four years from date of delivery. The $198 4-Year Extended Warranty is for Dual Zone System owners and covers the two BedJets included in the Dual Zone bundle for four years from date of delivery.
Q: Does the Extended Warranty cover Cloud Sheets?
A: No, the 4-Year Extended Warranty does not protect Cloud Sheets. Everyone washes their sheets differently, so they are considered a "wear and tear" item and do not fall under Extended Warranty coverage.
- cloud sheet
- customer service
- night sweats
Very happy with my Bedjet. Love finally being able to have a comfortable nights sleep. I can easily and quickly adjust temperature to keep me comfortable all night.
I do love the BedJet. But mine did stop working the 2nd week from purchasing it. I called customer service and they were Great. He said they will send another one out to me in a few days. We will see what happens.
My reasoning for purchasing this unit was due to excessive sweating every night. No matter what we set the thermostat to, I would always wake up sometimes drenched. This unit is one of the few bed fans out there and I couldn’t have asked for anything better!
It was a positive experience. When the item came we set it up which took about 10 minutes. Getting the remote to sync took the longest, but once we were connected it is very user friendly. After installing the remote app on our phone both my wife and I can get the bed warmed up 10 minutes prior to getting in so it is nice and warm as soon as we get under the blankets. We keep our house on the cooler side and our bedroom is usually the coldest room in the house. The hardest part is getting out from under the warm blankets.
I am pleased with the bed jet. I sleep more comfortable and cooler. I really thought I would have hot flashes forever and this really helped it. Thank you so much for a great product. This was the best early Christmas present ever.
We are enjoying our Bedjet 3 , dual climate device. Great for couples.
Its okay so far. I am not loving it neither hating it. Its different to sleep with it with the cold sheet. Sometime its hard to control as it gets either too hot or too cold and have to wake up in middle to keep changing accoridng to body temperature.
Enjoy the product. Well worth it. Just tough to get out of bed!
I really enjoy using my bed jet. It is so nice to turn on the turbo setting and get in a bed that is completely warm. I then can adjust the temperature to suit my needs. I did not necessarily care for the cloud blanket because you can’t really feel the air hitting you. Rather I prefer the bed jet blowing at my feet and feel the air coming up under my covers.
I wanted to wait to give this review, beacuse I wanted to experience it for sometime before reviewing. I havent slept well in years. I always sleep hot and wake frequently (4 or 5 times a night) due to being too warm. To top it off, we have a foam mattress. I have tried everything from gel cooling toppers to sleeping with just a sheet with the floor fan on high. My husband bought me the BedJet for my birthday. I was sceptical at first, especially with the weight of the Cloud Sheet. It took about a week of adjusting temperature and air flow, I finally found the magic numbers - 76 degrees and 55% fan speed. I am finally sleeping through the night! The units are so quiet. You hardly know that they are there. Thank you so much!!!
I love my Bedjet!!
I wish I had purchased a BedJet a long time ago! I am sleeping so much better and my wife loves that I don’t have to have the overhead fan on all the time
Can't imagine sleeping without this amazing device. I have one for myself, one for each of my two daughters and a backup one because my partner couldn't imagine having to do without if it ever breaks!!
I had a little trouble setting it up,called spoke with Tim and a few minutes later it happened, my life is great... cool air hoping it's cold enough in the hot weather since it cool today I love it.
I love my BedJet!
Great. Also wanted to note, I love the fact that even on 50% the bed jet will work with cloud pillow even when using a weighted blanket:)