BedJet 4-Year Extended Warranty FAQ
Our comprehensive bumper-to-bumper BedJet owner's warranty protects new and refurbished BedJet units purchased from an authorized BedJet retail site.
The Warranty covers your BedJet unit itself as well as all accessory parts included in the box (remote, hose, mattress paddle, extender clips, etc.). A standard 2-Year Warranty is included with your purchase. Purchase a 4-Year Extended Warranty to double your length of coverage to four years!
Q: Is my BedJet eligible for an Extended Warranty add-on?
A: Units older than one year are not eligible for an Extended Warranty add-on. Units must be purchased from an authorized retail site and warranty is applicable to first owner only. Please contact us for more information or to verify your purchase eligibility.
Q: When does Warranty coverage begin?
A: Warranty coverage starts on the day your BedJet is delivered.
Q: What if I break a part? What if my dog eats the remote control?
A: No worries, we got you covered! Within your applicable Warranty period we will replace anything required to keep your BedJet running smoothly at absolutely no cost to you. This includes shipping (US only), whether the issue is your fault or ours. Outside of your Warranty period we do offer low cost replacement parts. Please contact us for assistance.
Q: What if I bought my BedJet from another website?
A: The BedJet standard 2-Year Warranty and 4-Year Extended Warranty apply only to orders placed through authorized retail sites, and applies to first owner only. Please contact us for assistance in verifying your purchase.
Q: What is the difference between the $99 Extended Warranty and the $198 Extended Warranty?
A: The $99 4-Year Extended Warranty covers a single BedJet for four years from date of delivery. The $198 4-Year Extended Warranty is for Dual Zone System owners and covers the two BedJets included in the Dual Zone bundle for four years from date of delivery.
Q: Does the Extended Warranty cover Cloud Sheets?
A: No, the 4-Year Extended Warranty does not protect Cloud Sheets. Everyone washes their sheets differently, so they are considered a "wear and tear" item and do not fall under Extended Warranty coverage.
- ceiling fan
- night sweats
- cloud sheet
- firmware updates
I had a little trouble setting it up,called spoke with Tim and a few minutes later it happened, my life is great... cool air hoping it's cold enough in the hot weather since it cool today I love it.
I love my BedJet!
Great. Also wanted to note, I love the fact that even on 50% the bed jet will work with cloud pillow even when using a weighted blanket:)
My husband and I have had the BedJet for about 1.5 months now, and nearly every night when we sleep with it, we wonder how we ever slept without it before! And now we wonder what are we going to do when we travel (bring it with us? suffer without it?). It is truly life-changing for quality and comfortable sleep.
I love that it tells you the temperature of the room and helps you set expectation for how cold/hot you actually are going to feel despite what degrees the air is that's pumping
So far we love it. We ordered the dual zone, which works perfect for me and my wife. She likes to be warm and I like to be cool. I wish this product was around 20 years ago. I definitely recommend this product.
Thank goodness for this Bed Jet product! We were able to sleep through hot summer months. No more sweating on our bed.. Thank you!
The item has been great. It does exactly what it is supposed to do. I didn't purchase the sheet and I don’t think I will. It works great as is.
The bed jet for sure made sleeping better for my wife!
No more night sweats for me!! And I get complete restored sleep and not waking in the middle of the night sweating like crazy.
best nights sleep in the summer amazing
I love it. Works absolutely great
Its better than advertised, not only that the cust service is friendly n very helpful, i am a doctor of alternative/holistic/oriental medicine and i will be recommending it to all my patients. Congrats Bedjet you have a winner!!!
Sleeping is so much better!
The evenings are hot here in Texas and BedJet makes going to sleep so much more pleasant.
Keeps my feet warm when I need it and my body dry when it is hot. I like it.