Welcome to the BedJet Support Center

We're here to help. We love to help. How can we help?

BedJet Support Center

We're here to help. We love to help.
How can we help?

Welcome to the BedJet Support Center

We're here to help. We love to help. How can we help?

BedJet Support Center

We're here to help. We love to help.
How can we help?

Welcome to the BedJet Support Center

We're here to help. We love to help. How can we help?

BedJet Support Center

We're here to help. We love to help.
How can we help?
BedJet V2
Remote / App
Cloud Sheet
Warranty
Contact Us
Returns
BedJet V2
Remote / App
Cloud Sheet
Warranty
Contact Us
Returns
BedJet V2
Remote / App
Cloud Sheet
Warranty
Contact Us
Returns
BedJet V2
Remote / App
Cloud Sheet
Warranty
Contact Us
Returns
Common Questions

How does the BedJet work?

The BedJet is a forced air cooling, heating and climate comfort system designed just for your bed at home. BedJet technology utilizes a gentle flow of air blown directly into your bedding to provide rapid cooling and heating comfort. The Bedjet attaches as an accessory device to any size bed, any type mattress and works with your existing bedding. The BedJet® base unit is intended to be installed underneath the bed, or at the foot of the bed. The BedJet product cools and heats your bed while keeping all electricity safely out of your bed where it belongs. Convenient bedside controls include a RF remote control and a Bluetooth connected smartphone App, available for android and iPhone devices.

Can my pets sleep on the bed while I'm using the BedJet?

Sure! It’s perfectly safe for your furry friends to enjoy BedJet cooling/warming with you. Just make sure they’re not sleeping near the air delivery nozzle — blocking this area can affect the flow of air from the BedJet.

Is a smart phone required to use the BedJet?

A smart phone is not required to use the BedJet; a handheld remote is included with all BedJets which allows use of the basic functions. To access more functionality including the Biorhythm Sleep Sequence Technology, the Bluetooth Remote App is needed.

Is a Cloud Sheet required, or can I use my own sheets?

Although not required, the Cloud Sheet gives you much more even air distribution in the bed than using the BedJet with your own sheets. One other benefit you get with the Cloud Sheet. You know that cool crisp feeling you get for the first 30 seconds you get into bed of the sheets against your skin? The Cloud Sheet gives you that feeling against your skin ALL NIGHT. Using the BedJet to just blow into regular sheets doesn’t do that. The Cloud Sheet is also a required part of any Dual Zone setup to enable separation of the two halves of the bed into independent cooling/heating zones and comes standard with all Dual Zone BedJet purchases.

How do I know if the BedJet will fit under my bed?

The BedJet Climate Control System is 6.75 inches tall. This will fit underneath 95% of all standard bed frames that have a space beneath the bed. If you have lower hanging sideboards to your bed frame, you may still have the space you need under the bed to fit. Measure the distance from the highest point underneath the bed (once you are past the side rails) to the floor. If you've got 7", you're good! You will just have to lift of the bed frame, place the BedJet underneath and then lower the bed frame over it. Double check that you aren't laying your bed on top of the BedJet. In these cases of low hanging side boards, you only need 3" clearance from the lowest sideboard of the bed to the floor to clear the hose. If you can't make this work, placing the unit at foot of the bed on the floor is another option. Our vertical mount accessory is your very best option; it allows you to store the BedJet alongside your bed with a low profile.

Does the BedJet require maintenance?

The BedJet is an extremely low maintenance machine. The only regular maintenance that should be done is removing and cleaning the lifetime air filter; check on it every three months, more often if you have pets sleeping next to the BedJet. The BedJet has a lifetime washable air filter located in the air intake grill. Just press the BedJet logo button on top of the BedJet to release the grill, remove the filter, wash under the sink and replace! Easy peasy lemon squeezy!

What payment options do I have?

We accept all major credit cards as well as PayPal, Amazon Pay, and Google Pay. Monthly payment plans are also available through Affirm.

Common Questions

How does the BedJet work?

The BedJet is a forced air cooling, heating and climate comfort system designed just for your bed at home. BedJet technology utilizes a gentle flow of air blown directly into your bedding to provide rapid cooling and heating comfort. The Bedjet attaches as an accessory device to any size bed, any type mattress and works with your existing bedding. The BedJet® base unit is intended to be installed underneath the bed, or at the foot of the bed. The BedJet product cools and heats your bed while keeping all electricity safely out of your bed where it belongs. Convenient bedside controls include a RF remote control and a Bluetooth connected smartphone App, available for android and iPhone devices.

Can my pets sleep on the bed while I'm using the BedJet?

Sure! It’s perfectly safe for your furry friends to enjoy BedJet cooling/warming with you. Just make sure they’re not sleeping near the air delivery nozzle — blocking this area can affect the flow of air from the BedJet.

Is a smart phone required to use the BedJet?

A smart phone is not required to use the BedJet; a handheld remote is included with all BedJets which allows use of the basic functions. To access more functionality including the Biorhythm Sleep Sequence Technology, the Bluetooth Remote App is needed.

Is a Cloud Sheet required, or can I use my own sheets?

Although not required, the Cloud Sheet gives you much more even air distribution in the bed than using the BedJet with your own sheets. One other benefit you get with the Cloud Sheet. You know that cool crisp feeling you get for the first 30 seconds you get into bed of the sheets against your skin? The Cloud Sheet gives you that feeling against your skin ALL NIGHT. Using the BedJet to just blow into regular sheets doesn’t do that. The Cloud Sheet is also a required part of any Dual Zone setup to enable separation of the two halves of the bed into independent cooling/heating zones and comes standard with all Dual Zone BedJet purchases.

How do I know if the BedJet will fit under my bed?

The BedJet Climate Control System is 6.75 inches tall. This will fit underneath 95% of all standard bed frames that have a space beneath the bed. If you have lower hanging sideboards to your bed frame, you may still have the space you need under the bed to fit. Measure the distance from the highest point underneath the bed (once you are past the side rails) to the floor. If you've got 7", you're good! You will just have to lift of the bed frame, place the BedJet underneath and then lower the bed frame over it. Double check that you aren't laying your bed on top of the BedJet. In these cases of low hanging side boards, you only need 3" clearance from the lowest sideboard of the bed to the floor to clear the hose. If you can't make this work, placing the unit at foot of the bed on the floor is another option. Our vertical mount accessory is your very best option; it allows you to store the BedJet alongside your bed with a low profile.

Does the BedJet require maintenance?

The BedJet is an extremely low maintenance machine. The only regular maintenance that should be done is removing and cleaning the lifetime air filter; check on it every three months, more often if you have pets sleeping next to the BedJet. The BedJet has a lifetime washable air filter located in the air intake grill. Just press the BedJet logo button on top of the BedJet to release the grill, remove the filter, wash under the sink and replace! Easy peasy lemon squeezy!

What payment options do I have?

We accept all major credit cards as well as PayPal, Amazon Pay, and Google Pay. Monthly payment plans are also available through Affirm.

Common Questions

How does the BedJet work?

The BedJet is a forced air cooling, heating and climate comfort system designed just for your bed at home. BedJet technology utilizes a gentle flow of air blown directly into your bedding to provide rapid cooling and heating comfort. The Bedjet attaches as an accessory device to any size bed, any type mattress and works with your existing bedding. The BedJet® base unit is intended to be installed underneath the bed, or at the foot of the bed. The BedJet product cools and heats your bed while keeping all electricity safely out of your bed where it belongs. Convenient bedside controls include a RF remote control and a Bluetooth connected smartphone App, available for android and iPhone devices.

Can my pets sleep on the bed while I'm using the BedJet?

Sure! It’s perfectly safe for your furry friends to enjoy BedJet cooling/warming with you. Just make sure they’re not sleeping near the air delivery nozzle — blocking this area can affect the flow of air from the BedJet.

Is a smart phone required to use the BedJet?

A smart phone is not required to use the BedJet; a handheld remote is included with all BedJets which allows use of the basic functions. To access more functionality including the Biorhythm Sleep Sequence Technology, the Bluetooth Remote App is needed.

Is a Cloud Sheet required, or can I use my own sheets?

Although not required, the Cloud Sheet gives you much more even air distribution in the bed than using the BedJet with your own sheets. One other benefit you get with the Cloud Sheet. You know that cool crisp feeling you get for the first 30 seconds you get into bed of the sheets against your skin? The Cloud Sheet gives you that feeling against your skin ALL NIGHT. Using the BedJet to just blow into regular sheets doesn’t do that. The Cloud Sheet is also a required part of any Dual Zone setup to enable separation of the two halves of the bed into independent cooling/heating zones and comes standard with all Dual Zone BedJet purchases.

How do I know if the BedJet will fit under my bed?

The BedJet Climate Control System is 6.75 inches tall. This will fit underneath 95% of all standard bed frames that have a space beneath the bed. If you have lower hanging sideboards to your bed frame, you may still have the space you need under the bed to fit. Measure the distance from the highest point underneath the bed (once you are past the side rails) to the floor. If you've got 7", you're good! You will just have to lift of the bed frame, place the BedJet underneath and then lower the bed frame over it. Double check that you aren't laying your bed on top of the BedJet. In these cases of low hanging side boards, you only need 3" clearance from the lowest sideboard of the bed to the floor to clear the hose. If you can't make this work, placing the unit at foot of the bed on the floor is another option. Our vertical mount accessory is your very best option; it allows you to store the BedJet alongside your bed with a low profile.

Does the BedJet require maintenance?

The BedJet is an extremely low maintenance machine. The only regular maintenance that should be done is removing and cleaning the lifetime air filter; check on it every three months, more often if you have pets sleeping next to the BedJet. The BedJet has a lifetime washable air filter located in the air intake grill. Just press the BedJet logo button on top of the BedJet to release the grill, remove the filter, wash under the sink and replace! Easy peasy lemon squeezy!

What payment options do I have?

We accept all major credit cards as well as PayPal, Amazon Pay, and Google Pay. Monthly payment plans are also available through Affirm.

Need to contact us?

Call us to talk to an actual human being at our offices in Rhode Island:
(401) 404–5250
Call us:
(401) 404–5250
Email us:
Chat with us live! Click the blue tab at the bottom right corner of your screen to get started.
Call us to talk to an actual human being at our offices in Rhode Island:
(401) 404–5250
Call us:
(401) 404–5250
Email us:
Chat with us live! Click the blue tab at the bottom right corner of your screen to get started.
Call us to talk to an actual human being at our offices in Rhode Island:
(401) 404–5250
Call us:
(401) 404–5250
Email us:
Chat with us live! Click the blue tab at the bottom right corner of your screen to get started.
Talk to a real
human being:
(401) 404–5250

Customer Service Hours
Mon – Thurs: 9 AM – 6 PM ET
Fri: 9 AM – 5 PM ET
Sat: 9 AM – 2 PM ET
Mailing Address
BedJet
217 Goddard Row
Newport, RI 02840
Customer Service Hours
Mon – Thurs: 9 AM – 6 PM ET
Fri: 9 AM – 5 PM ET
Sat: 9 AM – 2 PM ET
Mailing Address
BedJet
217 Goddard Row
Newport, RI 02840
Customer Service Hours
Mon – Thurs: 9 AM – 6 PM ET
Fri: 9 AM – 5 PM ET
Sat: 9 AM – 2 PM ET
Mailing Address
BedJet
217 Goddard Row
Newport, RI 02840
Customer Service Hours
Mon – Thurs: 9 AM – 6 PM ET
Fri: 9 AM – 5 PM ET
Sat: 9 AM – 2 PM ET
Mailing Address
BedJet
217 Goddard Row
Newport, RI 02840