Welcome to the BedJet Support Center

We're here to help. We love to help. How can we help?

BedJet Support Center

We're here to help. We love to help.
How can we help?

Welcome to the BedJet Support Center

We're here to help. We love to help. How can we help?

BedJet Support Center

We're here to help. We love to help.
How can we help?

Welcome to the BedJet Support Center

We're here to help. We love to help. How can we help?

BedJet Support Center

We're here to help. We love to help.
How can we help?
BedJet V2
Remote / App
Cloud Sheet
Warranty
Contact Us
Returns
BedJet V2
Remote / App
Cloud Sheet
Warranty
Contact Us
Returns
BedJet V2
Remote / App
Cloud Sheet
Warranty
Contact Us
Returns
BedJet V2
Remote / App
Cloud Sheet
Warranty
Contact Us
Returns
Cloud Sheet

My Cloud Sheet keeps coming off the air hose.

The most secure method of installing the Cloud Sheet is to pull the elastic opening over and below the C-clamp on the air hose. Once pulled down, close any exposed sheet snaps to secure the opening.

I cannot feel any air flow coming through the Cloud Sheet.

Make sure the Cloud Sheet is installed correctly with the pink tag facing downward toward the mattress. Make sure the Cloud Sheet is not bunching up near the air nozzle blocking the air flow.

How do I wash the Cloud Sheet?

The Cloud Sheet can be washed just as you wash your current sheets and bedding.

Cloud Sheet

My Cloud Sheet keeps coming off the air hose.

The most secure method of installing the Cloud Sheet is to pull the elastic opening over and below the C-clamp on the air hose. Once pulled down, close any exposed sheet snaps to secure the opening.

I cannot feel any air flow coming through the Cloud Sheet.

Make sure the Cloud Sheet is installed correctly with the pink tag facing downward toward the mattress. Make sure the Cloud Sheet is not bunching up near the air nozzle blocking the air flow.

How do I wash the Cloud Sheet?

The Cloud Sheet can be washed just as you wash your current sheets and bedding.

Cloud Sheet

My Cloud Sheet keeps coming off the air hose.

The most secure method of installing the Cloud Sheet is to pull the elastic opening over and below the C-clamp on the air hose. Once pulled down, close any exposed sheet snaps to secure the opening.

I cannot feel any air flow coming through the Cloud Sheet.

Make sure the Cloud Sheet is installed correctly with the pink tag facing downward toward the mattress. Make sure the Cloud Sheet is not bunching up near the air nozzle blocking the air flow.

How do I wash the Cloud Sheet?

The Cloud Sheet can be washed just as you wash your current sheets and bedding.

Need to contact us?

Call us to talk to an actual human being at our offices in Rhode Island:
(401) 404–5250
Call us:
(401) 404–5250
Email us:
Chat with us live! Click the blue tab at the bottom right corner of your screen to get started.
Call us to talk to an actual human being at our offices in Rhode Island:
(401) 404–5250
Call us:
(401) 404–5250
Email us:
Chat with us live! Click the blue tab at the bottom right corner of your screen to get started.
Call us to talk to an actual human being at our offices in Rhode Island:
(401) 404–5250
Call us:
(401) 404–5250
Email us:
Chat with us live! Click the blue tab at the bottom right corner of your screen to get started.
Talk to an actual
human being:
(401) 404–5250

Customer Service Hours
Mon – Thurs: 9 AM – 6 PM ET
Fri: 9 AM – 5 PM ET
Sat: 9 AM – 2 PM ET
Mailing Address
BedJet
217 Goddard Row
Newport, RI 02840
Customer Service Hours
Mon – Thurs: 9 AM – 6 PM ET
Fri: 9 AM – 5 PM ET
Sat: 9 AM – 2 PM ET
Mailing Address
BedJet
217 Goddard Row
Newport, RI 02840
Customer Service Hours
Mon – Thurs: 9 AM – 6 PM ET
Fri: 9 AM – 5 PM ET
Sat: 9 AM – 2 PM ET
Mailing Address
BedJet
217 Goddard Row
Newport, RI 02840
Customer Service Hours
Mon – Thurs: 9 AM – 6 PM ET
Fri: 9 AM – 5 PM ET
Sat: 9 AM – 2 PM ET
Mailing Address
BedJet
217 Goddard Row
Newport, RI 02840